Human capital components and their influence on the customer value creation

Kovaľová, Marcela, 1983- Human capital components and their influence on the customer value creation / Marcela Kovaľová ... [et al.]. Chapter 10

In Strategic value management : a dynamic perspective. -- New York : Nova Science Publishers, 2019. -- 430 s.. -- ISBN ISBN 978-1-53614-089-7 (hardcover). -- S. 133-154 [1,77 AH]

1. ľudský kapitál 2. podnikové procesy 3. balanced scorecard (BSC) 4. kapitoly v knihe

I. Klement, Ladislav, 1980-
II. Hvolková, Lenka, 1986-
III. Klementová, Vladimíra, Žuravová, 1980-
IV. Strategic value management : a dynamic perspective. -- S. 133-154 [1,77 AH]

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