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Title Modelling the determinants of festival visitors' behavioural intentions Author info Jaroslav Ďaďo, Vanda Maráková ... [et al.] Author Ďaďo Jaroslav 1954- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Co-authors Maráková Vanda 1976- (25%) UMBEF01 - Katedra cestovného ruchu
Táborecká Petrovičová Janka 1979- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Rajić Tamara (25%)
Source document E+M Ekonomie a Management. Roč. 23, č. 2 (2020), s. 173-192. - Liberec : Technická univerzita v Liberci, 2020 Keywords motivácia - motivation perceived value satisfaction subjektívna pohoda - subjective well-being Form. Descr. články - journal articles Language English Country Czech Republic Annotation Limited efforts have been made to date to examine the determinants of visitors' behavioural intentions in the context of cultural festivals in Central Europe. The present study aims to fill this void in literature by proposing a conceptual model incorporating the festival setting that has thus far scantly examined perspective of the fulfilment of motives and a subjective well-being as a consequence of a festival experience. The application of structural equation modelling (SEM) on a sample of 770 festival visitors in Slovakia provided support for the concept of visitors' motivation as a higher-order construct and its direct relatedness to perceived value of a festival experience and visitors' satisfaction. Both satisfaction and visitors' subjective well-being emerged as direct antecedents to visitors' behavioural intentions and mediators of the impact of perceived value on visitors' behavioural intentions. Implications of the study are provided and limitations and directions for future research are highlighted. Public work category ADM No. of Archival Copy 48026 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References PERIODIKÁ-Súborný záznam periodika 
unrecognised
Title Satisfaction with life scale analyses among healthy people, people with noncommunicable diseases and people with disabilities Author info Elena Bendíková, Dagmar Nemček ... [et al.] Author Bendíková Elena 1975- (35%) UMBFF09 - Katedra telesnej výchovy a športu
Co-authors Nemček Dagmar (35%)
Kurková Petra (20%)
Lubkowska Wioletta (5%)
Mroczek Bożena (5%)
Source document Family Medicine & Primary Care Review. Vol. 20, no. 3 (2018), pp. 210-213. - Wrocław : Wydawnictwo Continuo, 2018 Keywords neprenosné choroby - noncommunicable diseases zdravotne postihnuté osoby - osoby so zdravotným postihnutím - handicapped persons - people with disabilities dospelí - adults satisfaction zdravý životný štýl - healthy lifestyle Form. Descr. články - journal articles Language English Country Poland systematics 796 URL Link na plný text Public work category ADM No. of Archival Copy 44988 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References PERIODIKÁ-Súborný záznam periodika 
article
Title Life satisfaction of healthy people and people with non-communicable diseases: differences between active and inactive individuals Author info Elena Bendíková, Dagmar Nemček Author 3 1975- (50%)
Co-authors Nemček Dagmar (50%)
Source document Sport science. Vol. 9, no. 2 (2016), pp. 19-23. - Travnik : Univerzitet u Travniku, 2016 Keywords zdravie - health hypokinesis životný štýl - life style - lifestyle - style of life satisfaction telesná výchova a šport - physical education and sport Language English Country Bosnia and Herzegovina systematics 796 Annotation © 2016, Univerzitet u Travniku. All rights reserved. Life satisfaction (LS) is among other factors strongly influenced by an individual’s health status. The aim of this study was to compare the satisfaction with life scores between active and inactive members of the population with different health statuses. Participants (n=664) were divided into two groups based on their health status: a) healthy population (HP,n=313,female=126); and b) people with non-communicable diseases (NCDs; n=351; female=185). The Satisfaction with Life Scale (SWLS) between active and inactive individuals of the population (HP,NCDs) was used. Quantitative variables were presented as the mean of the standard deviation and range. The Pearson chi-square test was used to determine the differences between active and inactive within each population group. We found that the lowest level of LS was presented by inactive people with NCDs with 20.8±7.8 points indicating that this group have neutral LS. Public work category ADM No. of Archival Copy 39813 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References PERIODIKÁ-Súborný záznam periodika unrecognised
Title Ponákupné správanie obyvateľov Slovenska na príklade zákazníkov cestovných kancelárií Author info Kristína Pompurová Author Pompurová Kristína 1983- (100%) UMBEF01 - Katedra cestovného ruchu
Source document Folia Turistica 5 : zborník vedeckých prác. S. 135-140. - Banská Bystrica : Vydavateľstvo Univerzity Mateja Bela - Belianum, 2015 / Gúčik Marian 1945- ; Indrová Jarmila ; Kučerová Jana 1955-2022 ; Malachovský Andrej 1974- ; Orieška Ján 1948- ; Pechlander Harald ; Rapacz Andrzej ; Staszewska Jolanta ; Vetráková Milota 1950- Keywords decision-making processes post purchase behavior satisfaction rozhodovacie procesy - decision making processes ponákupné správanie spokojnosť - contentment zákazníci cestovných kancelárií Language Slovak Country Slovak Republic systematics 338.48 Public work category AED No. of Archival Copy 33081 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ 
document on cd/dvd
Title Communicating town Par.title Komunikujúce mesto Author info Anna Vaňová, Alica Božíková, Miroslav Foret Author Vaňová Anna 1965- (34%) UMBEF15 - Katedra verejnej ekonomiky a regionálneho rozvoja
Co-authors Božíková Alica 1964- (33%) UMBEF15 - Katedra verejnej ekonomiky a regionálneho rozvoja
Foret Miroslav 1946- (33%) UMBEF15 - Katedra verejnej ekonomiky a regionálneho rozvoja
Source document Best practices in marketing and their impact on quality of life. S. 63-78 [1,02 AH]. - Dordrecht : Springer Netherlands, 2013 / Alves Helena ; Vásquez José Luis Keywords marketing marketingová komunikácia - communication in marketing - marketing communication spokojnosť - contentment reklama a propagácia - advertising and promotion satisfaction Language English Country Germany systematics 339.138 Public work category AEC No. of Archival Copy 27009 Repercussion category ISABEL SANCHEZ-HERNANDEZ, Maria - AGUILAR-YUSTE, Manuel - JOSE MALDONADO-BRIEGAS, Juan - SECO-GONZALEZ, Jesus - BARRIUSO-IGLESIAS, Cristina - MERCEDES GALAN-LADERO, Maria. Modelling municipal social responsibility : a pilot study in the region of extremadura (Spain). In Sustainability. ISSN 2071-1050, 2020, vol. 12, no. 17.
Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ unrecognised
Title Linking retail service quality, satisfaction and perceived value to customer behavioral intensions: Evidence from Serbia Par.title Prepojenie kvality maloobchodných služieb, spokojnosti a vnímania hodnoty na zákazníkove správanie na príklade zo Srbska Author info Tamara Rajic, Janka Táborecká-Petrovičová Author Rajić Tamara (34%)
Ďaďo Jaroslav 1954- (33%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Co-authors Táborecká Petrovičová Janka 1979- (33%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Source document E+M Ekonomie a Management. Roč. 16, č. 2 (2013), s. 99-112. - Liberec : Technická univerzita v Liberci, 2013 Keywords kvalita služieb - quality of services zákazníci - customers spokojnosť - contentment satisfaction Language English Country Czech Republic systematics 005.336.3 Public work category ADM No. of Archival Copy 26802 Repercussion category DABIJA, Dan Cristian - POP, Nicolae Al - SZENTESI, Silviu Gabriel. A customer-oriented perspective on retail brand equity in the fashion industry. In Industria textila. ISSN 1222-5347, 2014, vol. 65, no. 1, pp. 37-46.
VARGA, Anja - DLAČIĆ, Jasmina - VUJIČIĆ, Maja. Repurchase intentions in a retail store - exploring the impact of colours. In Ekonomski vjesnik. ISSN 0353-359X, 2014, vol. 27, no. 2, pp. 229-244.
PALAMIDOVSKA-STERJADOVSKA, Nikolina - CIUNOVA-SHULESKA, Anita. An integrated model of customer loyalty in the Macedonian mobile service market. In E+M. Ekonomie a management. ISSN 1212-3609, 2017, vol. 20, no. 2, pp. 199-215.
LORINCOVÁ, Silvia - HITKA, Miloš - BALAŽOVÁ, Žaneta. Corporate culture in Slovak enterprises as a factor of HRM quality case study. In International journal for quality research. ISSN 1800-6450, 2016, vol. 10, no. 4, pp. 719-732.
OSAKWE, Christian Nedu - CHOVANCOVA, Miloslava - AGU, Monica N. Understanding the key drivers of emarketplace uptake among micro and small-sized businesses (msbs) in an emerging economy. In Transformations in business & economics. ISSN 1648-4460, 2016, vol. 15, no. 3, pp. 239-258.
DE ABREU, Arlete Aparecida - ANTONIALLI, Luiz Marcelo - ANDRADE, Daniela Meirelles. Exploring the intellectual basis of quality in services: when discourse changes its tone. In Revista Brasileira de marketing. ISSN 2177-5184, 2019, vol. 18, no. 2, pp. 137-168.
Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References PERIODIKÁ-Súborný záznam periodika unrecognised
Title Modelling the relationships among retail atmospherics, service quality, satisfaction and customer behavioural intentions in an emerging econonomy context Author info Tamara Rajic, Jaroslav Ďaďo Author Rajić Tamara (50%)
Co-authors Ďaďo Jaroslav 1954- (50%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Source document Total Quality Management and Business Excellence. Vol. 24, no. 9-10 (2013), pp. 1096-1110. - Abington : Routledge, 2013 Keywords atmospherics kvalita služieb - quality of services satisfaction behavioral intentions maloobchod - retail trade Headings Geogr. Srbsko Language English Country Great Britian systematics 33 URL Link na zdrojový dokument Public work category ADC No. of Archival Copy 27603 Repercussion category WIKTOR, Jan W. Systém kvality vzdelávania na vysokej škole : koncepcia a štruktúra. Skúsenosti Ekonomickej univerzity v Krakove. In Ekonomika a spoločnosť : vedecký časopis Ekonomickej fakulty Univerzity Mateja Bela v Banskej Bystrici. ISSN 1335-7069, 2014, roč. 15, č. 2, s. 185-195.
THAI, Vinh V. The impact of port service quality on customer satisfaction : the case of Singapore. In Maritime economics & logistics. ISSN 1479-2931, 2016, vol. 18, no. 4, pp. 458-475.
TSAI, Juin-Ming - HUNG, Shiu-Wan. Supply chain relationship quality and performance in technological turbulence: an artificial neural network approach. In International journal of production research. ISSN 0020-7543, 2016, vol. 54, no. 9, pp. 2757-2770.
DJEKIC, Ilija - KANE, Kevin - TOMIC, Nikola - KALOGIANNI, Eleni - ROCHA, Ada - ZAMIOUDI, Lamprini - PACHECO, Rita. Cross-cultural consumer perceptions of service quality in restaurants. In Nutrition & food science. ISSN 0034-6659, 2016, vol. 46, no. 6, pp. 827-843.
Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References PERIODIKÁ-Súborný záznam periodika unrecognised
Title An empirical examination of the relationship between service quality, satisfaction and behavioral intentions in higher education setting Author info Jaroslav Dado, Janka Taborecka Petrovicova, Sreten Cuzovic et al. Author Ďaďo Jaroslav 1954- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Co-authors Táborecká Petrovičová Janka 1979- (25%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Cuzovic Sreten (25%)
Rajić Tamara (25%)
Source document Serbian Journal of Management : an International Journal for Theory and Practice of Management Science. Vol. 7, no. 2 (2012), pp. 203-218. - Bor : University of Belgrade, Technical faculty in Bor, 2012 Keywords kvalita služieb - quality of services služby - service industries - services satisfaction zákazníci - customers spokojnosť - contentment správanie behavior Language English Country RS Annotation Štúdia prezentuje vzťahy a závislosti medzi kvalitou služieb a spokojnosťou zákazníka a ich dopadoch na správanie sa zákazníkov vo sfére vysokého školstva na základe vybraných modelov. Public work category ADE No. of Archival Copy 24723 Repercussion category CHINOMONA, Richard - SANDADA, Maxwell. Customers' perceptions on ESKOM's pre-paid billing system and the effects on their satisfaction and trust. In Mediterranean journal of social sciences. ISSN 2039-9340, 2014, vol. 5, no. 9, pp. 119-126.
ANAND, S. Vijay - SELVARAJ, M. Customer perception on service quality in India's post office savings banking sector - an empirical study using SERVQUAL. In European journal of social sciences. ISSN 1450-2267, 2013, vol. 38, no. 3, pp. 299-308.
AZAR, Sana - RHANJA, Waqas - TALAT, Amina - KHAN, Shamila - BUSHRA, Aliya. Building relationships with bank customers employing technology. In Proceedings of 24th international business research conference, Las Vegas 12 - 13 December 2013. Melbourne : World Business Institute Australia, 2013. ISBN 978-1-922069-37-5, pp. [1-22].
ANAND, S. Vijay - SELVARAJ, M. Impact of service quality on customer perception : an empirical study in India's post office savings banking sector using SERVQUAL. In International journal of management and business research. ISSN 2228-7019, 2015, vol. 5, no. 3, pp. 189-206.
TWAISSI, Naseem M. - AL-KILAMI, Mohammad H. The impact of perceived service quality on students' intentions in higher education in a Jordanian governmental University. In International business research. ISSN 1913-9004, 2015, vol. 8, no. 5, pp. 81-92.
BHAKAR, Sher Singh - BHAKAR, Shailja - BHAKAR, Shilpa. Customer satisfaction or service quality - identifying mediating variable and evaluating behavioral intention model in hotel industry : an SEM approach. In Research journal of social science & management. ISSN 2251-1571, 2015, vol. 5, no. 2, pp. 111-124.
KOLOOR, Hossein Rahimi. Developing a communication model between banking services quality via mediating variables of quality of relationship with customers and satisfaction with customer loyalty : a case study of Tejarat bank. In International journal of organizational leadership. ISSN 2383-1103, 2015, vol. 4, no. 1, pp. 86-99.
RODIC LUKIC, Vesna - LUKIC, Nemanja. Assessment of student satisfaction model: evidence of Western Balkans. In Total quality management & business excellence. ISSN 1478-3363, 2020, vol. 31, no. 13-14, pp. 1506-1518.
Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References PERIODIKÁ-Súborný záznam periodika unrecognised
Title Performance excellence in higher education - focus on customer Par.title Dosahovanie výnimočnosti na vysokých školách - zameranie sa na zákazníka Author info Denisa Malá, Helena Čierna Author Malá Denisa 1976- (50%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Co-authors Čierna Helena 1952- (50%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Source document CRM 2008 : the international scientific conference, Pardubice, September 24th - 25th 2008 : proceedings of papers. S. 107-112. - Pardubice : University of Pardubice, 2008 Note abstrakt in: CRM 2008 : the international scientific conference: proceeding of the abstracts. - S. 24. - Pardubice : University of Pardubice, 2008. - ISBN 978-80-7395-130-6 Keywords vysoké školy - vysoké školstvo - universities and colleges zákazníci - customers satisfaction Language English Country Czech Republic systematics 378 658.893 Annotation The philosophy of the excellence model hac been succesfully applied in the private sector as a new way of thinking about organizations which are facing a new world situation. This new organizational working model us based on sensitivity towards those who are identified as customers. Public work category AFC No. of Archival Copy 10378 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ unrecognised
Title Performance excellence in higher education - focus on customer Par.title dosahovanie výnimočnosti na vysokých školách - zameranie sa na zákazníka Author info Denisa Malá, Helena Čierna Author Malá Denisa 1976- (50%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Co-authors Čierna Helena 1952- (50%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Source document CRM 2008 : the International Scientific Conference : proceeding of the abstracts, Pardubice, September 24th - 25th 2008. S. 24. - Pardubice : University of Pardubice, 2008 Keywords zákazníci - customers satisfaction Language English Country Czech Republic systematics 658.893 Public work category AFG No. of Archival Copy 10379 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ unrecognised