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Title Citizen relationship management Subtitle a study of CRM in government Author info Alexander Schellong Author Schellong Alexander
Issue data Frankfurt am Main : Peter Lang Europäischer Verlag der Wissenschaften , 2008. - 242 s. : il., mp., tab., 21 cm Issue [1. vyd.] Edition European university studies , Series 31 ; Politics, Vol./Bd. 560 ISBN 978-3-631-57844-5 Note Bibliografia s. 195-239. Reg. Keywords riadenie vzťahov so zákazníkmi - customer relationship management - CRM vláda - government Language English Country Germany systematics 005.346 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 
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Call number Location Sublocation Umiestnenie Info 319776 Univerzita Mateja Bela Department of public economics and regional development In-Library Use Only