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Title ITIL service strategy processes adoption in chosen SMEs in Poland Author info Magdalena Ciesielska Author Ciesielska Magdalena 1980- (100%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Source document SCIECONF 2016 : 4th international virtual conference on Advanced scientific results, Žilina 6-10 June 2016. online, pp. 51-56. - Žilina : EDIS - Publishing Institution of University in Zilina, 2016 / Mokryš Michal ; Badura Štefan ; SCIECONF 2016 medzinárodná virtuálna konferencia Keywords malé a stredné podniky - malé a stredné podniky (MaSP) - small and medium-sized enterprises - small and medium-sized companies - small and medium enterprises ITIL service strategy inovácie v podnikaní - innovation in business Language English Country Slovak Republic systematics 358 Annotation Modern IT companies turn their attention toward business oriented management of IT services. Achieving this task is strengthen by the existence of IT service management frameworks such as ITIL or ISO/IEC 20000. However, to adopt this approach the strategic management of IT services is to be deployed. Strategic management of IT service is important especially to small and medium sized enterprises, that are seeking for the competitive advantage. This article presents the results of primary research on 174 small and medium sized enterprises in Poland, aimed on assessment of attitudes toward ITIL Service Strategy adoption. URL http://www.scieconf.com/archive/?vid=1&aid=1&kid=90401 Public work category AFD No. of Archival Copy 36619 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ 
unrecognised
Title Management of service level agreements in small and medium sized enterprises Author info Magdalena Ciesielska Author Ciesielska Magdalena 1980- (100%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Source document GV-CONF 2014 : proceedings in global virtual conference : 2nd International Global Virtual Conference, 7.-11. April 2014. online, s. 21-25. - Žilina : EDIS - Publishing Institution of the University of Zilina, 2014 / Mokryš Michal ; Badura Štefan ; Lieskovský Anton ; GV-CONF 2014 globálna virtuálna konferencia Keywords outsourcing - outsourcovanie service level agreement malé a stredné podniky - malé a stredné podniky (MaSP) - small and medium-sized enterprises - small and medium-sized companies - small and medium enterprises Language English Country Slovak Republic systematics 330 Annotation Nowadays enterprises change the profiles from product to service delivery. This paper describes and analyzes a management of Service Level Agreements (SLAs) in small and medium-sized enterprises in Poland. Management of services in service sector, especially in small and medium enterprises is not well described in the literature. Author analyses a current state of service level agreements’ management in small and medium enterprises, from management process perspective. This article provides useful information for organizations that would like to deploy SLAs management URL http://www.gv-conference.com/archive/?vid=1&aid=3&kid=30201-60&q=f6 Public work category AFD No. of Archival Copy 38411 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ unrecognised
Title GV-CONF 2014 Subtitle proceedings in global virtual conference 2nd International Global Virtual Conference, 7.-11. April 2014 Author info ed. Michal Mokryš, Štefan Badura, Anton Lieskovský Another authors Mokryš Michal (Editor)
Badura Štefan (Editor)
Lieskovský Anton (Editor)
Action GV-CONF 2014 . globálna virtuálna konferencia , 2. , 07.-11.04.2014 Issue data Žilina : EDIS - Publishing Institution of the University of Zilina , 2014. - online,612 p. Issue 1. vyd. ISBN 978-80-554-0866-8 ISSN 1339-2778 Language English Country Slovak Republic URL http://www.gv-conference.com/archive Public work category FAI Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References (1) - PUBLIKAČNÁ ČINNOSŤ 
book
Title GV-CONF 2013 Subtitle proceedings in Global Virtual Conference, The 1st International Global Virtual Conference, 8. - 12. April 2013, Slovak Republic Author info ed. Zlatko V. Sovreski ... [et al.] Another authors Sovreski Zlatko V. (Editor)
Mokryš Michal (Editor)
Badura Štefan (Editor)
Lieskovský Anton (Editor)
Corporation GV-CONF 2013 . virutálna konferencia , International Global Virtual Conference , 1. , Žilina, Slovak Republic , 08.-12.04.2013 Issue data Žilina : EDIS - Publishing Institution of the University of Žilina , 2013. - 688 s. Issue 1. vyd. ISBN 978-80-554-0649-7 ISSN 1339-2778 Language English Country Slovak Republic Public work category FAI Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References (1) - PUBLIKAČNÁ ČINNOSŤ book
Title Measuring efficiency of the agricultural sector in the states of the European Union Author info Tatiana Bányiová, Tatiana Bieliková, Martin Boďa Author Bányiová Tatiana (33%)
Co-authors Bieliková Tatiana 1989- (33%) UMBEF04 - Katedra financií a účtovníctva
Boďa Martin 1984- (34%) UMBEF05 - Katedra kvantitatívnych metód a informačných systémov
Source document GV-CONF 2013 : proceedings in Global Virtual Conference, The 1st International Global Virtual Conference, 8. - 12. April 2013, Slovak Republic. S. 114-118. - Žilina : EDIS - Publishing Institution of the University of Žilina, 2013 / Sovreski Zlatko V. ; Mokryš Michal ; Badura Štefan ; Lieskovský Anton ; GV-CONF 2013 virutálna konferencia Keywords analýza obalu dát - analýza dátových obalov - data envelopment analysis - DEA poľnohospodárstvo - agriculture technical efficiency SBM model Language English Country Slovak Republic systematics 631.15 005.336.1 Public work category AFD No. of Archival Copy 26222 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ unrecognised