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Title Aktivní CRM - Řízení vztahů se zákazníky Author info Jarmo R. Lehtinen; [z angl. orig. přeložila Alena Svozilová] Author Lehtinen Jarmo R.
Another authors Svozilová Alena (Translator)
Issue data Praha : GRADA Publishing , 2007. - 158 s. : il., 24 cm Issue 1. vyd. Edition Expert ISBN 978-80-247-1814-9 Note Bibliografia s. 157-158 Keywords riadenie vzťahov so zákazníkmi - customer relationship management - CRM Language Czech Country Czech Republic Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 7, currently available 4, at library only 3 Call number Location Sublocation Umiestnenie Info 292697 Univerzita Mateja Bela Department of tourism In-Library Use Only 304884 Univerzita Mateja Bela Department of absent lending 304885 Univerzita Mateja Bela Department of absent lending 304886 Univerzita Mateja Bela Department of absent lending 304887 Univerzita Mateja Bela Department of absent lending 304888 Univerzita Mateja Bela Economic reading room In-Library Use Only 310132 Univerzita Mateja Bela Department of public economics and regional development In-Library Use Only Title Řízení vztahů se zákazníky Subtitle Customer Relationship Management Author info Kaj Storbacka, Jarmo R. Lehtinen; Z angl. orig. prel. Bohumila Sedloňová Author Storbacka Kaj
Co-authors Lehtinen Jarmo R.
Another authors Sedloňová Bohumila (Translator)
Issue data Praha : Grada , 2002. - 168 s. : obr., 23 cm Issue 1.vyd. ISBN 80-7169-813-X Keywords zákazníci - customers vedúci pracovníci - manažéri - riadiaci pracovníci - managers vzťahy riadenie vzťahov so zákazníkmi - customer relationship management - CRM Language Czech Country Czech Republic systematics 005 658.818 658.89.01 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 5, currently available 3, at library only 2 Call number Location Sublocation Umiestnenie Info 242234 Univerzita Mateja Bela Department of absent lending – deposit. Available in 2 days. 24040 Univerzita Mateja Bela Economic reading room In-Library Use Only 5677 Univerzita Mateja Bela Department of finance and accounting In-Library Use Only 387937 Univerzita Mateja Bela Department of absent lending 387938 Univerzita Mateja Bela Department of absent lending