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Title Quality Value Banking Subtitle effective management systems that increase earnings, lower costs, and provide competitive customer service Author info Janet L. Gray, Thomas W. Harvey Author Gray Janet L.
Co-authors Harvey Thomas W.
Issue data New York : John Wiley & Sons , 1992. - viii, 232 s. ISBN 0-471-55009-4 Keywords banky a bankovníctvo zákaznícke služby - služby zákazníkom - customer services banks and banking Language English Country United States of America systematics 336.7 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 1, currently available 0, at library only 1 
book
Call number Location Sublocation Umiestnenie Info 11029 Univerzita Mateja Bela Economic reading room In-Library Use Only