1. Customer relationship management in hotel practice in Slovakia
| Title | Customer relationship management in hotel practice in Slovakia |
|---|---|
| Author info | Alica Albertová, Ľubica Šebová |
| Author | Albertová Alica 1995- (50%) UMBEF01 - Katedra cestovného ruchu |
| Co-authors | Šebová Ľubica 1978- (50%) UMBEF01 - Katedra cestovného ruchu |
| Source document | Scientia Iuventa 2021 : book of extended abstracts from the international scientific conference of doctoral students and young scientists. Pp. 8-10. - Banská Bystrica : Občianske združenie Ekonómia, 2021 / Cisková Petra 1994- ; Dobrotová Lucia 1987- ; Smutný Filip 1995- ; Scientia Iuventa 2021 international scientific conference of doctoral students and young scientists |
| Keywords | cestovný ruch - turizmus - tourism adaptívny manažment - adaptive management zákazníci - customers riadenie vzťahov so zákazníkmi - customer relationship management - CRM hotely - hotels |
| Headings Geogr. | Slovensko |
| Form. Descr. | abstrakty - abstracts |
| Language | English |
| Country | Slovak Republic |
| URL | Link na zdrojový dokument |
| Public work category | AFH |
| No. of Archival Copy | 50289 |
| Catal.org. | BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici |
| Database | xpca - PUBLIKAČNÁ ČINNOSŤ |