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Customer relationship management in hotel practice in Slovakia
Title Customer relationship management in hotel practice in Slovakia Author info Alica Albertová, Ľubica Šebová Author Albertová Alica 1995- (50%) UMBEF01 - Katedra cestovného ruchu
Co-authors Šebová Ľubica 1978- (50%) UMBEF01 - Katedra cestovného ruchu
Source document Scientia Iuventa 2021 : book of extended abstracts from the international scientific conference of doctoral students and young scientists. Pp. 8-10. - Banská Bystrica : Občianske združenie Ekonómia, 2021 / Cisková Petra 1994- ; Dobrotová Lucia 1987- ; Smutný Filip 1995- ; Scientia Iuventa 2021 international scientific conference of doctoral students and young scientists Keywords cestovný ruch - turizmus - tourism adaptívny manažment - adaptive management zákazníci - customers riadenie vzťahov so zákazníkmi - customer relationship management - CRM hotely - hotels Headings Geogr. Slovensko Form. Descr. abstrakty - abstracts Language English Country Slovak Republic URL Link na zdrojový dokument Public work category AFH No. of Archival Copy 50289 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ 
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