Number of the records: 1
Služby
Title Služby Subtitle teória služieb, marketing služieb, kvalita v službách, služby zákazníkom a meranie spokojnosti s nimi Author info Alexander Mateides, Jaroslav Ďaďo Author Mateides Alexander
Co-authors Ďaďo Jaroslav 1954-
Issue data Bratislava : Ing. Miroslav Mračko EPOS , 2002. - 750 s. : sch., tab., 23 cm Issue 1. vyd. ISBN 80-8057-452-9 Keywords služby - service industries - services riadenie vzťahov so zákazníkmi - customer relationship management - CRM manažérstvo kvality - manažment kvality - quality management marketing marketing služieb - marketing of services - service marketing Form. Descr. monografie - monographies Language Slovak Country Slovak Republic systematics 338.46 005.346 005.6 339.138 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xkni - BOOKS Copy count 3, currently available 1, at library only 1 
book
Call number Location Sublocation Umiestnenie Info 22882 Univerzita Mateja Bela Economic reading room In-Library Use Only 287890 Univerzita Mateja Bela Department of absent lending vypož. (until 12.07.2024) 388197 Univerzita Mateja Bela Department of absent lending
Number of the records: 1