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The Meaning of the Servqual Method Application in the Hotel Service Quality Estimation
Title The Meaning of the Servqual Method Application in the Hotel Service Quality Estimation Author info Stanisław Borkowski, Ewa Wszendybył Author Borkowski Stanisław (50%)
Co-authors Wszendybył-Skulska Ewa (50%)
Source document Quality of Materials and Services. S. 11-16. - Brno : Tribun EU, 2008 / Borkowski Stanisław ; Pešlová Františka ; Beneš Libor Keywords SERVQUAL kvalita služieb - quality of services hotelové služby - hotel services Language English Country Czech Republic systematics 338 Public work category AEC No. of Archival Copy E583 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ article
Number of the records: 1