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The perceived value of public services as a prerequisite for a comprehensive analysis of the effectiveness of public sector organizations using Czech Library as an example
- PICHOVÁ, Simona - STEJSKAL, Jan. The perceived value of public services as a prerequisite for a comprehensive analysis of the effectiveness of public sector organizations using Czech Library as an example. In Modeling innovation sustainability and technologies : economic and policy perspectives. 1. vyd. - Cham : Springer International Publishing AG, 2018. ISBN 978-3-319-67100-0. ISSN 2198-7246, pp. 65-76.
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