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From digital divide to technostress during the COVID-19 pandemic: a scoping review

  1. TitleFrom digital divide to technostress during the COVID-19 pandemic: a scoping review
    Author infoAndrea Seberíni, Magde Mohamed Nour ... [et al.]
    Author Seberíni Andrea 1983- (80%) UMBEF02 - Katedra ekonómie
    Co-authors Nour Magde Mohamed (10%)
    Tokovská Miroslava 1974- (10%)
    Source document Organizacija : revija za management, informatiko in kadre : journal of management, information systems and human resources. Vol. 55, no. 2 (2022), pp. 98-111. - Kranj : Univerza v Mariboru, 2022
    Keywords covid-19 - koronavírus - Covid-19 (disease) - SARS-CoV-2 disease - Coronavirus disease 2019   digitálna analýza   dospelí - adults   zamestnanci - employees   stres - stress  
    Form. Descr.články - journal articles
    LanguageEnglish
    CountrySlovenia
    AnnotationBackground and purpose: This paper relates challenges faced by older adult employees during the COVID-19 crisis in order to describe strategies to reduce the digital divide and technostress, thereby supporting inclusion and retention in the marketplace. Older adults are particularly at risk of Internet-related social exclusion, especially during the COVID-19 pandemic. The main research question of the current scoping review were: What kind of strategies can reduce the digital divide and technostress of older adult employees and contribute to their inclusion and retention in the working market during the COVID-19 pandemic? Methodology: This review is based on the Arksey and O’Malley framework for scoping reviews. The six-stage framework includes: identifying research questions, identifying relevant studies, study selection, charting the data, summarizing and reporting the results, and a consultation exercise. A scoping review was conducted using five humanistic and social electronic databases - CINAHL with full text, EBSCO, Medline, SocIndex, Web of Science - and additionally hand-searches performed on Google Scholar. The search was limited to studies published from January 2020 to March 2021. After applying inclusion and exclusion criteria, 10 articles were included. Results: This review shows that the most important strategies are: 1) ICT educational training courses; 2) social dialog; 3) building inclusive workplaces; 4) implementation of successful ‘aging in public’ policies. Our results are beneficial for individuals, organizations, industries and different societies by showing how concrete strategies can be implemented at multiple levels. Conclusion: The study has found that one of the most effective strategies to reduce the digital divide faced by older adult employees during the COVID-19 crisis and technostress is social dialog between employers and employees, which can be a source of innovative and creative solutions (e.g. partnership programs or tailored support). Social dialog should include active cooperation with older adult workers - asking what they need and want - to enable skills development through training.
    URLLink na zdrojový dokument
    Public work category BDM
    No. of Archival Copy51793
    Repercussion category CRUZ, Gabrieli Pereira da - CASTRO, Paula Costa - RAYMUNDO, Taiuani Marquine. Tradução e retrotradução do questionário de proficiência em informática para população 60+. In Resumo Expandido. ISSN 2318-6682, 2022, vol. 19, no. 2, pp. 79-81.
    SMEREK, Lukáš. Changes in employee training and development in Slovakia during the COVID-19 pandemic. In The Poprad economic and management forum 2022 (PEMF 2022) : medzinárodná vedecká konferencia : conference proceedings from international scientific conference, Poprad, 10th-11th November 2022. 1. vyd. Ružomberok : Verbum - vydavateľstvo KU, 2022. ISBN 978-80-561-0995-3, pp. 64-72.
    SMEREK, Lukáš. The use of employee training and development methods in Slovakia before and during the Covid-19 pandemic. In Acta oeconomica Universitatis Selye : international scientific journal. ISSN 1338-6581, 2022, roč. 11, č. 2, s. 105-117.
    AHMADI, Mubarok - GUNARTI, Tri Tami. Etika komunikasi dalam dunia maya : interaksi dan implikasi komunikasi. In Jurnal Komunikasi Islam [online]. 2023, vol. 4, no. 2, pp. 237-246 [cit. 2024-09-30]. ISSN 2797-1619. Dostupné na: https://doi.org/10.53429/j-kis.v4i2.818
    Catal.org.BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici
    Databasexpca - PUBLIKAČNÁ ČINNOSŤ
    ReferencesPERIODIKÁ-Súborný záznam periodika
Number of the records: 1  

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