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Managerial work effectiveness assessment in the hotel company
Title Managerial work effectiveness assessment in the hotel company Author info Milota Vetráková, Barbara Al Khouri Author Vetráková Milota 1950- (50%) UMBEF01 - Katedra cestovného ruchu
Co-authors Ištok Barbara 1990- (50%) UMBEF01 - Katedra cestovného ruchu
Source document Aktuální problémy cestovního ruchu : cestovní ruch jako křižovatka poznatků : recenzovaný sborník z mezinárodní konference, Jihlava 22. - 23. února 2017. S. 397-407. - Jihlava : Vysoká škola polytechnická Jihlava, 2017 ; Aktuální problémy cestovního ruchu mezinárodní konference Keywords normy a štandardy - standards hotelové siete ekonomické ukazovatele - ekonomické indikátory - economic indicators manažérska práca - práca manažéra - managerial work Language English Country Czech Republic systematics 005 Annotation Assessment is an important part of human resources management. The assessment of employees and their work performance is one of the core duties of managers who contribute to the prosperity or bankruptcy of the business with the results of their job. The aim of this paper is to define the process of manager’s assessment and to present the assessment system applied by the selected hotel company on the example of two chain hotels. The survey verifies the assumption that hotels have an established assessment system that relies to standards and indicators of managerial work. We investigated the managerial work effectiveness assessment of managers based on hotels economic indicators, staff appraisal and evaluation, guest satisfaction surveys and reviews on websites and social networks. The source of the information is contained in the annual accounts and annual reports of the company. The result of the survey is the confirmation of the input assumption of the effectivity of evaluation system Public work category AFC No. of Archival Copy 44074 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ 
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Number of the records: 1