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Towards a conceptual model of intelligent information system for smart tourism destinations
Title Towards a conceptual model of intelligent information system for smart tourism destinations Author info Tomáš Gajdošík Author Gajdošík Tomáš 1988- (100%) UMBEF01 - Katedra cestovného ruchu
Source document Software engineering and algorithms in intelligent systems : digitálna konferencia, 01.04.2018, Vsetín, Vol. 763. Pp. 66-74. - Cham : Springer, 2019 ; Software engineering and algorithms in intelligent systems digitálna konferencia Keywords veľké dáta - big data informačné technológie - information technology inteligentné systémy - intelligent systems inteligentné cieľové miesta - smart tourism destinations Language English Country Switzerland systematics 004 Annotation Smart tourism destinations represent a new concept of application of information technologies and information sharing in destinations, leading to the higher competitiveness and satisfaction of all relevant stakeholders, including tourists as tourism product co-creators and co-promoters of a destination. Although the use of information technologies in tourism destinations is well analyzed, the requirements on information system integrating all relevant technologies have not been conceptualized so far. Therefore the aim of the paper is to propose a conceptual model of intelligent information system for smart tourism destinations based on the state-of-the art technologies applied in tourism destinations. The selected smart destinations are analyzed together with the use of information technologies during the travel behavior. The proposed model consists of three layers – data collection, processing and exchange. The article contributes to the new paradigm research – the management of smart destinations and use of big data in tourism development Public work category AFC No. of Archival Copy 44051 Repercussion category ELEXOVÁ, Ľudmila. International scientific conference : "competences in smart cities the importance of transversal skills on the labor market". In Politické vedy. ISSN 1335-2741, 2018, vol. 21, no. 3, pp. 232-235.
BASTIDAS-MANZANO, Ana-Belen - SANCHEZ-FERNANDEZ, Juan - CASADO-ARANDA, Luis-Alberto. The past, present, and future of smart tourism destinations : a bibliometric analysis. In Journal of hospitality & tourism research. ISSN 1096-3480, 2021, vol. 45, no. 3, pp. 529-552.
ESTEVAO, Joao - CARNEIRO, Maria Joao - TEIXEIRA, Leonor. Destination management systems' adoption and management model: proposal of a framework. In Journal of organizational computing and electronic commerce. ISSN 1091-9392, 2020, vol. 30, no. 2, pp. 89-110.
LIMA MUNIZ, Emerson Cleister - DANDOLINI, Gertrudes Aparecida - BIZ, Alexandre Augusto - RIBEIRO, Alessandro Costa. Customer knowledge management and smart tourism destinations: a framework for the smart management of the tourist experience SMARTUR. In Journal of knowledge management. ISSN 1367-3270, 2021, vol. 25, no. 5, pp. 1336-1361.
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