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The Meaning of the Servqual Method Application in the Hotel Service Quality Estimation

Title	The Meaning of the Servqual Method Application in the Hotel Service Quality Estimation
Author info	Stanisław Borkowski, Ewa Wszendybył
Author	Borkowski Stanisław (50%)
Co-authors	Wszendybył-Skulska Ewa (50%)
Source document	Quality of Materials and Services. S. 11-16. - Brno : Tribun EU, 2008 / Borkowski Stanisław ; Pešlová Františka ; Beneš Libor
Keywords	SERVQUAL kvalita služieb - quality of services hotelové služby - hotel services
Language	English
Country	Czech Republic
systematics	338
Public work category	AEC
No. of Archival Copy	E583
Catal.org.	BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici
Database	xpca - PUBLIKAČNÁ ČINNOSŤ

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Number of the records: 1