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Algorithm of steps evaluating customer satisfaction in services
Title Algorithm of steps evaluating customer satisfaction in services Par.title Algoritmus krokov hodnotenia spokojnosti zákazníka v službách Author info Helena Čierna Author Čierna Helena 1952- (100%) UMBEF03 - Katedra ekonomiky a manažmentu podniku
Source document Acta Oeconomica No 21 : ekonomická teória a prax "Dnes a zajtra 2" : proceedings of articles from international conference Economic Theory and Practice, Banská Bystrica, 15. 2. 2007. CD-ROM, s. [1-11]. - Banská Bystrica : Univerzita Mateja Bela, Ekonomická fakulta, 2007 / Elexa Ľuboš 1980- Note abstrakt In: Economic Theory and Practice Today and Tomorrow II : proceedings of Abstracts from the International Scientific Conference February 15, 2007. - ISBN 978-80-8083-203-2. - S. 32 Keywords zákazníci - customers služby - service industries - services satisfaction algorithms Language English Country Slovak Republic systematics 658.893 Public work category AFD No. of Archival Copy 7085 Catal.org. BB301 - Univerzitná knižnica Univerzity Mateja Bela v Banskej Bystrici Database xpca - PUBLIKAČNÁ ČINNOSŤ References (2) - PUBLIKAČNÁ ČINNOSŤ 
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